What exactly is the process
for ordering one of these beautiful glass chandeliers?
We determine your glass chandelier needs through
emails and/or phone conversations. There are a number of variables to
consider when ordering your chandelier, ie,
~ What is the room size where the glass chandelier
~ Is this new construction or a remodel?
~ Desired glass chandelier size (average requested
size is approximately 2' wide by 3' height, however the sky is the
limit as to size)
~ Do you want the glass chandelier lit internally or
externally or both? As a rule, internally lit glass chandeliers are a
bit more expensive.
~ We recommend external lighting as a must, internal
lighting is really a matter of personal preference and is not
~ Are you planning for your glass chandelier to be
used as a primary light source, or are you planning to display your
chandelier as a "glass sculpture" with just the appropriate
amount of external lighting necessary to make your chandelier
"Shine & Pop"?
~ How much lighting should we plan for an internally
lit glass chandelier, ie: number of bulbs, wattage etc.
~ We highly recommend using a dimmer switch to provide
a variety of mood lighting with your chandelier.
~ Colors to be used for your glass chandelier:
~ Lighter colors work well when lit internally and/or
externally. Light passes through the lighter colors best, allowing
for the most illumination.
~ Darker colors will be both striking and dramatic
when lit externally. You can light dark colors internally as well,
and it will be most beautiful and illuminating, however, do not
expect as much room illumination when using dark colors.
Once all the details are decided, we will write your
order and put you into our schedule. We require a 10% deposit at the
time of the order, with the balance due when we begin creating your
What is the approximate time
frame from order to delivery?
~ We prefer a time table of 12 weeks or more, however,
we realize there are times when our customers are in a time crunch.
We try to keep small pockets open in our schedule for urgent orders.
If your order is of a time sensitive nature, be sure and discuss that
with us and we'll see if we can work the order in sooner; this is
often possible, but not always, so please, do not hesitate to let us
know your needs.
About how much does a
~ We recommend the ceiling beam be strong enough to
support anywhere from 250lbs to 400 lbs depending on the size of the chandelier.
What is the difference
between "Externally Lit" and "Internally Lit"?
~ Internally Lit: We build a cage
and assemble all the lighting and hardware on the inside of the cage.
We then provide all the hardware and light bulbs. The pieces
completely cover both cage and hardware. The lighting then shines
from behind the pieces and out through the pieces.
~ Externally Lit: The glass
chandelier is assembled on a very, very strong chain which is
suspended from the ceiling. All lighting is directed "onto"
the piece from an external source, ie: tracking lighting, monorail
lighting, etc. The customer would be responsible for providing all
~ We highly recommend at the very least choosing
external lighting. Using both external and internal lighting is
always very, very nice as well.
lighting for an externally lit
~ There are many, many
companies to work with to choose your track and/or spot lighting
needs for an externally lit glass chandelier. We have worked with the
following companies with much success, so we will provide a link to
them as a starting point for your research. We also recommend you
confer with your electrician and/or utilize the web.
Lighting Solutions for Home and Business.
Hands down the best light bulbs
for glass, period. For externally lighting, we highly recommend Solux
lighting. Solux is a patented light source that provides an
unparalleled replication of the daylight spectrum. Solux has been
tested, approved, and recommended by the worlds most exacting color
experts in various disciplines ranging from museum lighting, light
therapy, photography and digital color proofing.
the light bulbs for an internally lit chandelier?
~ The internally lit
chandelier uses a cage. Inside the cage is a hook which is attached
to a loop which has all your lighting hardware, bulbs, etc. You
simply unhook the loop and pull out the lighting strip, you can then
easily change any bulbs that should need replacing.
Cleaning your beautiful chandelier?
~ We recommend using a chandelier glass cleaner. There
are several on the market. The process is quite simple. You place
newspaper on the floor beneath the chandelier and spray the entire
chandelier with the cleaner. The grime and dirt then drips onto the
floor and the pieces dry sparkly clean! You can try either of these
two products we've found on line, or perhaps you may find one on your own.
Chandelier Glass Cleaner
Chandelier Glass Cleaner
~ Also, for larger chandeliers, we recommend a
"Light Lift". This lift will lower and raise your
chandelier with the press of a button. The lift is installed by your
contractor, and the chandelier attaches to the lift. For ease of
changing bulbs and cleaning, it is an excellent investment for the
larger chandeliers. We highly recommend the "Aladdin Light Lift".
~ Your beautiful chandelier will be created, assembled
and photographed for you in our studio. The pieces are then
disassembled, clearly labeled for reassembly, and then carefully
bubble wrapped and individually packed. The entire group of pieces,
along with a detailed and easy to follow set of instructions for
reassembly, are then freighted to your location.
~ The customer is responsible for the cost of
shipping. We do our best to provide the best shipping and handling
rates. We do not mark up any of our packaging products, ie: bubble
wrap, boxes, etc., and pass on any savings on those products directly
to our customers. All art work is shipped insured, and usually
freighted with a company such as DSL, Fed X, Bax Global, etc.,
depending on who has the best rate for the size and destination at
the time of shipping.
What about breakage?
~We have an outstanding shipping
department and breakage is historically minimal. We use a local
freighting company who takes our carefully packed pieces and builds a
beautiful crate for them. They are then usually shipped via a pallete
to minimize breakage. In addition, we normally add in an extra piece
or two in the even of breakage, again, very rare. Should you need a
piece replaced, we would certainly take good care of you.