Member - International Cemetary, Cremation and Funeral Association
Member - Cremation Association of North America
Frequently Asked Questions
Do the urns come with the glass topper?
Yes, all the urns have a glass topper that fits snug inside the urn. If the ashes are scattered at some point,
you will have a lovely heirloom vase and paperweight as a keepsake memory of your loved one.
Are the urns signed and dated by the artist?
Yes, each urn is signed and dated by thte artistwith the name of the piece as well.
How do I know what size urn to buy?
One pound of weight equals one cubic inch of cremains. If your loved one weighted 190 lbs,
you need an urn that is 190 cubic inches. All our urns are approximately 200 cubic inches unless requested otherwise.
What do I do if my family member weights over 200 lbs?
Most urns are for people 220lbs? When a person is cremated, what matters is the height not the weight, so much.
If the person was overweight, that goes away with cremation. If the person was 6' 4" then consider the largest urn you can get,
an adult urn at about 240lbs will do, even if they weighted 200lbs. The bones are what remain, the weight goes away.
How long does it take to receive my urn after I place my order?
Our urns are custom created in our studio. We take into account the coloring, style, etc. of the requested urn and the order is placed immediately.
It usually will ship within 3-5 days. Expedited shipping is available upon request.
We will, whenever possible, create the urn immediately to accommodate a service for the loved one.
Do you offer overnight delivery?
Yes, you can, call us for a custom shipping quote.
Do you ship outside of the USA?
Yes, just let us know your shipping needs and we will do whatever we can to accomodate them.
Who Fills the Urn with the Cremains?
We can ship directly to the crematorium or funeral home and they often will fill the keepsakes and urn as a courtesy.
Or you can have a family member do it for you.
How do I add the cremains and seal the urn?
Cremains are non-toxic and will not harm you. All you need do is remove the plastic bag of cremains from the temporary
container and place in the urn. We recommend E-6000 to permanently seal the urn, or Museum Putty/Earth Quake Putty to temporarily seal the urn. We also recommend using the Museum putty for the first year or so until you
are completely sure in your heart that you want a permanent seal. Once you make a permanent seal, you would need to break the glassurn should you change your mind.
The putty will keep a very firm seal until such time you wish to open the urn, it will "pop" off with some pressure and a twist.
What type of urns are approved for travel?
AMost any type of cremation urn will pass through an airport x-ray machine, except for a lead lined urn. Our urns have no lead. You might want to bring any paperwork you have been
given by the crematorium, it could be helpful. Most crematoriums also seal the plastic bag with a twist tie and they
attach a metal coin, which identifies the cremains, and also offers further proof of the contents.